The previous post was on estimates for technologist in general.
Software Testers, things are a little more … challenging. For example –
What quality will be the code be when it is delivered to test?
Most of the time, we don’t know. Vast differences in quality could make testing take a longer – or shorter – length of time.
What is the management expectation for the software when it is released?
Most of the time, these expectations aren’t quantified – if they are articulated at all.
Once identified, how quickly will the developers fix the bugs?
Unless you’ve had the same team for several projects, and the projects are similar, you probably won’t know this. If the answer is “not that fast”, then it’s probably not a testing phase – it’s a fixing phase – and it’s not bound by the testers.
For every one hundred bugs the developers fix, how many new bugs will be injected?
I’ve seen teams where this number is fifty, and I’ve seen team where this number is much less – but I can’t think of a team where this number is zero. Obviously, if this number is bigger, testing will take longer.
I could go on – the point is that we’ve got a whole lot of variables that are beyond the control of the testers. In fact, it’s probably impossible for the testers to even know what those variables are. So how can you provide an estimate?
Offhand, I know of only one career field that has to deal with a similar problem. That is — your friendly 401(k) investment advisor. I always thought that “advisor” was a bit of a misnomer, because providing advice is the one thing that guy doesn’t do. Instead, he carefully explains that he doesn’t know where social security will be in fifty years, and that he doesn’t know the value of your house, how it will appreciate, and weather you will pay it off early or take home equity loans. He doesn’t know what inflation will be, or how you investments will perform.
So he gives you a piece of paper with a big, complex formula, and tells you to figure it out for yourself. After all, he will say “It’s your money.”
Testing is an investment of time by a business owner. It is senior management’s money, yet we couldn’t get away with this, now could we?
Don’t worry. I have a few ideas and solutions for you.